We are always sad to see you go but if you would like to cancel your subscription, you can Submit a Request at the bottom of this article. Select "Billing and Subscription(s)" in the dropdown menu, provide your name, organization name and DipJar serial number(s). And in an effort to improve our product, we'd greatly appreciate your feedback and reason why you'd like to cancel your subscription.
If you are returning within the allowed initial return period or if have one of our older leased DipJar plans (no longer available to new customers), then you will need to return your DipJar. Once we receive your DipJar(s) and verified that they are in good condition, we will will cancel your account. You can do that by sending the DipJar hardware to:
110 Chauncey Street
Boston, MA, 02111