If your DipJar was dropped or damaged it in some way and no longer works, we have 2 options:
- You can buy a new DipJar and we can have that shipped out to you the day after you place your request
- You can swap the broken DipJar for a refurbished DipJar. If we have refurbished jars in stock, we can send you a refurbished DipJar the day after you place your request. Your refurbished DipJar will include a return shipping label for you to send back the damaged DipJar.
You can Submit a Request at the bottom of this article, select "Physical DipJar Hardware" in the Category dropdown, provide your name, organization name, DipJar serial number and DipJar color.