If you're a faith-based DipJar user processing transactions through Vanco Payment Solutions, your DipJar Dashboard contains an option which will direct you to Vanco's Service Center, where you'll be able to see your transaction history and generate reports.
DipJar users processing transactions through Vanco Payment Solutions can contact Vanco's Client Services team. The email address is email@example.com with an expected turn around time of 24 business hours.
You also can contact Vanco's direct support number at 800 675 7430 - select option 1 for Client Services. Vanco Client Services is available via phone Monday-Friday 8:30am-7pm Eastern Time.