My DipJar says HELLO

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    Chris Admire

    When the Dip Jar says "hello" and stays at One Dot or Two Dots, what can be done to get the darn thing to progress forward and work???

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    slricker

    I just read that if it can't connect to the AT&T Cellular network it will just stay at HELLO. Mine connected, someone used it yesterday, and now today it won't connect. Because one person used it, I can't return the DipJar that isn't working and that I waited nearly 7 months for. I hope there's a solution here.

     

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    damon_hodge

    I am having a similar issue. I just received my device and set it up. I made a donation and it worked well. Now, it just says "Hello" and won't take a donation. Please advise.

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    Melanie

    I received my DipJar today and plugged it in.  I've moved it to 5 different locations and still can't get past hello. Most of the time it has been with two dots.  All of the lights have come on but the hello has not gone away.   How do you get this thing to work? I was really looking forward to using this at our next event.

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    Nicci Gano

    Has anyone recieved a response to this?? Ours is doing the same thing. Won't go past "Hello"

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    slricker

    They took mine back and put a new chip in it and it's been working great for about 6 months, no issues.

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